Cookie Policy
Last updated: 7 September 2025
This Cookie Policy explains how Crest Insignia Pte. Ltd. (“Crest Insignia”, “we”, “us”, “our”)
uses cookies and similar technologies on our website and online store. It should be read together with our
Privacy Policy and Terms & Conditions.
1. Who we are
Crest Insignia Pte. Ltd.
141 Cecil Street, #07-01, Tung Ann Association Building, Singapore 069541
Phone: +65 8917 4194 · Email: info@thecrestinsignia.com
2. What are cookies and similar technologies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work,
to enable core functions (like keeping items in your cart), and to provide reporting information.
We also use similar technologies such as pixels (web beacons), local storage and session storage,
SDKs, and device identifiers for related purposes.
3. Why we use them (purposes)
- Strictly necessary – enable core shopping features: cart, checkout, account login, security, load balancing.
- Functional – remember preferences such as currency, language, region, cookie choices, and store notices.
- Performance/Analytics – understand how our site is used (pages visited, clicks, errors) to improve usability and performance.
- Marketing/Advertising – deliver relevant offers, measure campaign effectiveness, and avoid showing the same ads repeatedly.
- Fraud prevention & security – detect unusual activity and help protect payments and accounts.
4. Legal basis & consent
Under Singapore’s PDPA and South Korea’s PIPA, we rely on consent (where required) and on legitimate interests for certain
essential processing. Strictly necessary cookies are used to operate the site and do not require consent.
For other categories (e.g., analytics/marketing), we request your consent via our cookie banner.
You can withdraw or change your consent at any time (see Section 7).
5. The cookies we set
The tables below list common cookies used on our store. Names, providers, and durations can vary depending on your configuration,
plugins, and third-party services. We will update this table when our stack changes.
5.1 First-party cookies (set by Crest Insignia / our store)
| Cookie name | Category | Purpose | Typical duration |
|---|---|---|---|
| woocommerce_cart_hash | Strictly necessary | Keeps cart data in sync and helps determine when cart contents change | Session |
| woocommerce_items_in_cart | Strictly necessary | Keeps track of items placed in the cart | Session |
| wp_woocommerce_session_hash | Strictly necessary | Unique session ID so the system can retrieve cart data from the database | Up to 2 days |
| store_notice[id] | Functional | Remembers whether you’ve dismissed store-wide notices | Up to 1 year |
| woocommerce_recently_viewed | Functional | Shows your recently viewed products | Session |
| currency_preference | Functional | Remembers your selected display currency (e.g., SGD or KRW) | Up to 1 year |
| cookie_consent | Functional | Records your cookie choices so the banner doesn’t reappear | Up to 1 year |
5.2 Third-party cookies (examples)
These cookies are set by third parties we use for payments, analytics, and marketing. The exact set depends on what you enable.
Always refer to the third party’s policy for the latest details.
| Provider | Cookie name | Category | Purpose | Typical duration |
|---|---|---|---|---|
| Stripe / WooPayments | __stripe_mid, __stripe_sid, m | Fraud prevention | Helps detect and prevent fraudulent transactions | __stripe_mid ~1 year; __stripe_sid ~30 mins |
| Google Analytics (GA4) | _ga, _ga_container-id | Analytics | Measures site usage to improve performance and UX | _ga up to 2 years; others vary |
| Google Ads | _gcl_au | Marketing | Ad conversion tracking and attribution | ~90 days |
| Meta (Facebook) | _fbp | Marketing | Delivers & measures relevance of advertising | ~3 months |
| CDN / Security (e.g., Cloudflare) | cf_clearance, __cf_bm | Security/Performance | Bot mitigation, performance, and availability | Varies (minutes to hours) |
5.3 Local & session storage keys (examples)
We may also use localStorage and sessionStorage for faster browsing and cart functions.
| Key | Category | Purpose | Scope |
|---|---|---|---|
| wc_cart_hash_hash | Strictly necessary | Keeps cart fragments in sync for faster page loads | Local/session storage |
| currency_preference | Functional | Stores your last selected currency | Local storage |
| cookie_consent_state | Functional | Records your consent selections per category | Local storage |
6. How long do cookies last?
Cookies can be session (deleted when you close your browser) or persistent (stored for a fixed period).
Durations above are typical; third parties may change them. We aim to keep persistent cookies only as long as necessary.
7. Managing your cookie preferences
- Cookie banner: Use our banner to accept, reject, or customize non-essential cookies by category.
- Change/withdraw consent: You can revisit the banner at any time via the “Cookie Settings” link in our footer.
- Browser controls: Most browsers let you block/delete cookies. See your browser’s Help for instructions
(e.g., Chrome, Safari, Firefox, Edge). Blocking some cookies may affect site features. - Do Not Track: Our site does not currently respond to DNT signals (see Section 10).
8. Interest-based advertising choices
If we use advertising partners, you can manage ad personalization via platform controls (e.g., Google Ads Settings, Meta Ad Preferences)
and your device’s ad settings. Opt-outs are browser/device-specific and may rely on cookies, so you may need to repeat them across devices.
9. International transfers
Some third-party providers process data in other countries. Where applicable, we implement safeguards such as contractual protections.
See our Privacy Policy for more information.
10. Do Not Track
Some browsers offer “Do Not Track” (DNT). Because there is no industry standard for DNT signals, our website does not respond to them.
You can control tracking through the cookie banner and your browser settings.
11. Updates to this Policy
We may update this Cookie Policy to reflect changes in technology, law, or our practices. Changes take effect when posted on this page
with a revised “Last updated” date. Where required by law, we will ask for your consent again.
12. Contact us
For questions about this Cookie Policy or your choices, contact:
Data Protection Officer (DPO)
Email: info@thecrestinsignia.com
Address: 141 Cecil Street, #07-01, Tung Ann Association Building, Singapore 069541
